ATIQ Jewelry | Essential Information
At ATIQ Jewelry, we are committed to providing a safe and efficient shipping service to our customers in Peru and around the world. Below, we detail our shipping policy, which includes information on shipping areas, available services, delivery times, and other important considerations. Please read carefully to understand our shipping practices and procedures.
ATIQ Jewelry Shipping Policy
1. General Information
ATIQ Jewelry is committed to offering a safe and reliable shipping service for all our customers. Below, we detail our shipping policies, applicable to all purchases made on our website.
2. Shipping Areas
We ship worldwide, with a particular focus on Peru, the United States, and Europe. Please ensure you provide a valid and complete address to avoid delivery delays.
3. Shipping Services
We offer two main types of shipping services: Standard and Express. The specific costs for each service will be displayed during the checkout process, based on the destination and weight of the package.
Domestic Shipping (Peru)
- Standard Shipping: Ideal for non-urgent deliveries. Estimated delivery time is 3-7 business days.
- Express Shipping: For fast deliveries. Estimated delivery time is 1-3 business days.
International Shipping
United States and Europe:
- Standard Shipping: Estimated delivery time of 7-14 business days.
- Express Shipping: Estimated delivery time of 3-7 business days.
Rest of the World:
- Standard Shipping: Estimated delivery time of 10-21 business days.
- Express Shipping: Estimated delivery time of 5-10 business days.
4. Order Dispatch
Orders are dispatched within 2 business days after payment confirmation. You will receive a confirmation email with your shipping details and a tracking number, if available.
5. Customs and Duties
For international shipments, orders may be subject to import taxes, customs duties, and fees applied once the shipment reaches your destination country. These charges are the customer's responsibility.
6. Return and Refund Policies
Please refer to our Return Policy for information on how to return a product and request a refund.
7. Incorrect Shipping Address
It is the customer's responsibility to provide an accurate and complete shipping address. ATIQ Jewelry is not responsible for shipments delivered to incorrect or incomplete addresses provided by the customer.
8. Damaged or Lost Products
If your product arrives damaged or you do not receive it within the expected timeframe, please contact our customer service team at info@atiq.jewelry or via WhatsApp at +51 900-097-900.
9. Changes to the Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately after being posted on our website.
10. Contact
If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us:
Email: info@atiq.jewelry
WhatsApp: +51 900-097-900.